SALICE WARRANTY

All Salice products have a 2 year warranty. If you believe your Salice product has developed a manufacturing fault please firstly contact the dealer where you purchased the item from and email them a photo of the faulty product along with proof of purchase.  If this is not possible or you purchased the item from salice.co.za please use the https://salice.co.za/contact-us-3/ form to email us that we may advise how to proceed.  Please note we can only handle warranty issues for products purchased from South African dealers.

CRASH REPLACEMENT

We have a crash replacement  system open to those who have purchased through either salice.co.za or an authorised South African dealer.

If you have an accident and your helmet or sunglasses are damaged, you are able to return your damaged items to us (Salice South Africa) and we will supply a replacement model (subject to availability) for 50% off RRSP plus Courier Costs.

To benefit from the Crash Replacement policy please check the following:

1. Crash replacements are valid on helmets or sunglasses damaged within 2 years of the original purchase date. One crash replacement against the original purchase.

2. Your items must have been purchased through an authorised SOUTH AFRICAN DEALERS or SALICE SOUTH AFRICA

3. Proof of Purchase must be provided.

4. Please https://salice.co.za/contact-us-3/ with a photo of your product and proof of purchase and once approved and issued with a returns number please courier your damaged items to :

Salice South Africa,  2B First Floor Kenridge Centre, C/O Tygervalley and Mildred Road, Kenridge, Cape Town 7550.

Please note international replacements will carry a higher shipping charge for the replacement, this will be confirmed before taking payment.

PRICE MATCH

Never knowingly undersold, Never beaten on price…familiar strap lines.

We are the South African distributors of Salice Products and as such we set the South African Rand RRSP. The RRSP is based on providing, not only a good product to our customers but also a good customer service experience every step of the way. This means that we support our South African bricks and mortar stockists as well as our South African online retailers. We believe that walking into a shop to try on a product and buying from that shop is essential to the success of South African retail and makes sure that our end customer has a positive brand experience. We believe the RRSP for Salice products is a fair price to the end user, taking into account many costs, product development, logistics, VAT, corporation tax, customer service, marketing.

We all know that when shopping online pricing can vary. We all want the best product for the best price. At Salice South Africa we bring you great products and we want you to feel that you can buy from us at the best price too.

So in a nutshell if you can prove to us that you can buy the product at a cheaper price, including postage and duty but you would prefer to buy with confidence and after sales support from a South African business, we will match the price and still give you the great after service you would expect from the Salice  South Africa business established since 2008. Please use the https://salice.co.za/contact-us-3/ form on our website.