CRASH REPLACEMENT POLICY
In addition to our warranty coverage, Salice South Africa offers a crash replacement system for Cycling Helmets, effective from October the 1st 2023.
This policy is applicable to items purchased through salice.co.za or authorized Salice South Africa Dealers.
Clients will purchase the replacement helmet at half price, 50% off the RRSP
The Replacement Process is as follows:
- Eligibility: Crash Replacement is valid for a Helmet damaged within 2 years of the original purchase date as a result of a crash, limited to one replacement per original purchase.
- Proof of Purchase: Ensure you have valid proof of purchase from Salice South Africa or your authorized Salice South African Dealers.
- Procedure: Contact us with a photo of the Damaged Helmet and Proof Of Purchase.
Upon approval a returns instruction will be issued for the damaged Helmet to be sent to Salice South Africa at the following address:
2B First Floor Kenridge Centre, Tygervalley Road, Kenridge, Cape Town 7550, South Africa.
- The client will be responsible for all shipping costs; the return of the damaged Helmet and sending the replacement helmet.